Assistance and support

How can we help you ? If you don't find any answer in this page, please contact us here

Help
Create an account

All you have to do is click on the “Connect” button and fill out the form; username, password, password confirmation, accept the conditions and validate the captcha. Then, click on “Create an account”.

You can also create an account using your Facebook or Google account.
Create an account
Validate a phone number

Once logged in, click on “My account” at the top right, then on “Profile” on the menu on the left (below your nickname).

Validate a phone number

Click on “Add a new phone number”, write your phone number and then click on “Add”.

Validate a phone number

Send the validation code to the displayed phone number.

Validate a phone number

Wait a moment while your request is being processed.

Validate your email

Once logged in, click on “My account” at the top right, then on “Profile” on the menu on the left (below your nickname).

Write your email address, then click “Save” at the bottom of the form.

You will receive a confirmation email, click on "Email address confirmation"

Post a donation (announcement)

Click on the “Donate” button, then complete the form and click on “Save”

“Association only” If you wish to donate only to associations

“Wish exchange” In case you wish to make an exchange. Example: You donate a book and you want to have another book in return if the taker has one.

The exchange is optional, you cannot demand an exchange, the taker can take the donation without giving you anything else in return. Nmedlek is a platform for donations, not for exchanges.
Post a donation (announcement)
Report a donation

To report a donation, click the "Report" button at the top of the donation, choose a reason, then click "Send".

Report a donation
Report a user

To report a user, click the “Report” button to the right of the nickname, choose a reason, then click “Send”.

Report a user